• Each client who orders Zen Design products or services must read the terms and conditions apply.
  • Every client is obliged to signing the employment contract with the Zen Design for website creation services, search engine optimization services and application development services.
  • For website services and application development services client shall make Down Payment of 50% of the total value of making websites and 50% balance payment after completion of the last report for making website or application. For search engine optimization services, clients are required to make a cash payment of 100% of project value.
  • Zen Design accept payment using Bank BCA and PayPal.
  • Clients can monitor progress workmanship website and conduct consultations if there are any changes required during the construction time-line websites or applications.
  • Clients are required to provide data / information you want displayed on the entire website, Photo, Contact Address, Vision and Mission (for companies), speech, data / specifications of products or services, and other content stored on the CD / flash is as soft copy for later handed over to us. To guarantee your company’s data security, please read the Privacy Policy for further information.
  • For customizable design and development clients can consult the website for free with us and if necessary the client can ask the questioner to us for our purposes of analyzing the needs of the system and website content and design view desired by the client.
  • If clients do unilateral cancellation for website creation services, search engine optimization services and application development services, then the down payment and payments that have been signed can not be returned.
  • Zen Design is not responsible for the mistake of writing a domain name that caused by the negligence of the client, therefore we strongly expect the client to re-check domain name order and we will also do a double check on the client’s request.
  • Zen Design is not serve website services that violate the Government’s Law ITE such as pornographic content, gambling, fraud and other matters that are considered illegal by the government.
  • Before the handover control panel or website During the maintenance period, Zen Design is technically responsible for data security, content security, and damage or other errors that cause the website.
  • After completion of website making the Zen Design will submit a full and complete access control panel for website clients, and clients are required to change the password on the control panel so that clients can have full control over websites that have been made.
  • Outside maintenance period or after the Zen Design submitted all data including hosting control panel then all materials, content, or data security is the responsibility of the client, and if there is any damage beyond the responsibility of the Zen Design
  • Client website may make revisions during the development phase of maximal 3x revision.
  • The time-line of making website project will be agreed during the consultation and will be written in a letter written employment contract or agreement as in the invoice or letter of agreement.
  • For admin training directly at the client or client’s office, there will be additional costs which will be agreed in the employment contract.
  • Please contact us if there are additional procedures to the terms and conditions requested by the client.